Chews Life Help/FAQ

<p id="isPasted"><strong>REPAIRS:</strong></p><p>We are happy to repair your rosary bracelets or silicone rosaries for you!</p><p id="isPasted">Message us in the &apos;chat with us&apos; feature or at <a href="mailto:hello@chewslife.com">hello@chewslife.com</a> to report any product issues. We typically respond Monday - Friday mornings. <span style="color: rgb(243, 121, 52);">If you do not receive a response within 24 hours, please reach out to us at <a href="mailto:hello@chewslife.com">hello@chewslife.com</a>.</span></p><p><span style="color: rgb(0, 0, 0);"><em>Prior authorization and package tracking is required for all returns or exchanges. Customer is responsible for shipping costs to our facility.</em></span></p><p>Please allow 4 weeks for shipping time and time to repair the item.</p><p><br></p><div style="box-sizing: border-box; color: rgb(61, 66, 70); font-family: Garamond, Baskerville, Caslon, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>My child&apos;s rosary/bracelet broke! &#xA0;Can it be repaired?</strong></span></div><div style="box-sizing: border-box; color: rgb(61, 66, 70); font-family: Garamond, Baskerville, Caslon, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 60px;"><span style="font-family: Arial,Helvetica,sans-serif;">Absolutely! As soon as a product is damaged, discontinue use and contact us via the &quot;chat with us&quot; feature or reach out to <a href="mailto:hello@chewslife.com" style="box-sizing: border-box; color: rgb(61, 66, 70); text-decoration: none; background: transparent; font-weight: inherit;">hello@chewslife.com</a> so we can work out a repair or replacement solution for you. Most of our products have a lifetime repair or replacement guarantee. Repairs/replacements will be free only if the item is defective. A $10 repair/replacement fee will cover all other issues. &#xA0;</span></div><div style="box-sizing: border-box; color: rgb(61, 66, 70); font-family: Garamond, Baskerville, Caslon, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></div><div style="box-sizing: border-box; color: rgb(61, 66, 70); font-family: Garamond, Baskerville, Caslon, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><span style="box-sizing: border-box; font-weight: 700; font-family: Arial, Helvetica, sans-serif;">My rosary was cut with scissors/run over by a car/chewed up by our dog. &#xA0;Can you still fix it?</span></div><div style="box-sizing: border-box; color: rgb(61, 66, 70); font-family: Garamond, Baskerville, Caslon, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 60px;"><span style="font-family: Arial,Helvetica,sans-serif;">This happens more often than you&#x2019;d imagine! We offer these repairs for a small repair fee of $10, including return shipping. Email us at hello@chewslife.com with your order number and a picture of the item and we&apos;ll get it fixed for you! &#xA0;</span></div><div style="box-sizing: border-box; color: rgb(61, 66, 70); font-family: Garamond, Baskerville, Caslon, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><br></div><p><br></p>

REPAIRS:. We are happy to repair your rosary bracelets or silicone rosaries for you!. Message us in the 'chat with us' feature or at hello@chewslife.com to report any product issues. We typically respond Monday - Friday mornings. If you do not receiv

REPAIRSUpdated a year ago